What personal information do we collect from the people?
When you opt-in in to Serena Meadows’s newsletter, you may be asked to enter your name, or email address to distribute the newsletter by email. In addition, we collect your Internet (IP) address used to connect your computer to the Internet. As well, we collect feedback provided from surveys and polls within our newsletters about your preferences (likes or dislikes). When you complete the form "Contact me" on this website we collect your personal data to respond to your email only.
When do we collect information?
We collect information when you fill out a form opting in to receive the Serena Meadows newsletter or a contact form on her website. As well we collect information when you fill out a form to enter third party book giveaways sponsored by Serena Meadows. We also collect information from polls & surveys that you respond to within our newsletters.
How do we use the information we collect?
We use your email address and name to send the Serena Meadows newsletter.
We use your email address and name to respond to questions, comments and requests.
We use your IP address to identify your country to be in compliance with privacy laws of your country and make updates to our policy.
We use email and name to communicate with winners of contests sponsored by Serena Meadows. (See contest rules, which would apply).
We use your name to personalize the content you see.
We use preferences from polls and surveys to modify and update our newsletter to provide the best experience possible.
What does the Serena Meadows newsletter contain?
The Serena Meadows newsletter may contain some or all of the following:
Written content by Serena Meadows to her fans.
Promotional material to new & popular books by Serena Meadows.
Links to obtain free book Prequels by Serena Meadows.
Promotional material with links to new & popular reads by other authors.
Promotional material with links to suggested and sponsored book giveaways.
Polls and Surveys conducted by Serena Meadows.
How often do we send the Serena Meadows Newsletter?
We send a newsletter email daily to our subscribers.
How do I unsubscribe?
You can unsubscribe anytime by clicking the “unsubscribe” link at the bottom of any email we send or just send an email to Serena@serenameadows.com and you will be unsubscribed promptly.
How do I have my personal data deleted permanently or get a copy of what is stored?
Send an email to Serena@serenameadows.com. Your request will be processed promptly and you will be notified when complete.
Where is your information stored?
How do we protect your information?
We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Can children sign up to our newsletter?
Our newsletters are aimed at adults, and we do not knowingly collect any Personal Data relating to children under the age of 18 years old. If you are under the age of 18, please do not provide us with any of your Personal Data, including your email address.
Do we use ‘cookies'?
Yes. If you are browsing our website, a cookie identifies only your browser. Cookies are data files containing small amounts of information that are downloaded to your computer or mobile device when you visit a web site. Cookies are then sent back to the originating web site on each subsequent visit, or to another web site that recognizes that cookie. Browser cookies do not provide access to your computer or any information stored on your computer.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How We Protect Your Information
We have implemented commercially reasonable physical and electronic security measures to protect against the loss, misuse, and alteration of your personally identifiable information. Despite our efforts, however, no security measures are perfect or impenetrable. Serena Meadows will ensure you are notified within 72 hours of her being made aware of any breach of security.
How Do We Keep You Informed of any changes to this policy?
You will be notified by email of all policy changes
If I have questions, whom can I contact?
If you have any comments or questions regarding this policy or your personal data you can contact Serena Meadows (Author Paranormal Romance) at Serena@serenameadows.com